Warnings in some systems

Refreshed

Comvergence Network Status

Components

Comvergence Voice Network ?

Degraded performance

Comvergence infrastructure ?

Operational

Melbourne Datacentre ?

Operational

Sydney Datacentre ?

Operational

Adelaide Datacentre ?

Operational

Brisbane Datacentre ?

Operational

Perth Datacentre ?

Operational

Data Services ?

Operational

ADSL Services

Operational

Eline/EFM Services

Operational

Fibre Services

Operational

NBN Services

Operational

Managed Buildings

Operational

Monitoring Services

Operational

Availability or degradation of Comvergence VoIP network The Comvergence core network infrastructure which includes all data links, routers, switches and firewalls. The Comvergence core network infrastructure located in Melbourne which includes all data links, routers, switches and firewalls at our Melbourne based datacentre. The Comvergence core network infrastructure located in Sydney which includes all data links, routers, switches and firewalls. The Comvergence core network infrastructure located in Adelaide which includes all data links, routers, switches and firewalls at our Adelaide based datacentre. The Comvergence core network infrastructure located in Brisbane which includes all data links, routers, switches and firewalls at our Brisbane based datacentre. The Comvergence core network infrastructure located in Perth which includes all data links, routers, switches and firewalls at our Perth based datacentre. Internet services provided by Comvergence grouped by technology

Incidents

Inbound Voice - Intermittent Issue

Resolution in progress | Mar 23, 2020 | 10:10 GMT+11:00

Due to unprecedented call volumes based on a large amount of the workforce starting to work remotely our carrier is experiencing congestion on their interconnection trunks between Telstra and Optus which is causing some calls to fail.

Our Carrier's Engineers are working on several solutions to allow more traffic on their interconnections by bringing up new trunks to alleviate the ongoing congestion.

Physical build for patching between carriers has been completing and currently awaiting activation by the 3rd party carrier (Telstra).

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